The room was modern and had all the amenities expected.

This recently renovated hotel has fantastic staff, including a manager who is proactive in following up with guests.

The breakfast was delicious and sensational, we liked lots of meals. Make sure to get executive king room with fridge and microwave, the fan, for example.

The accommodation is conveniently located in the heart of downtown, near the marketplace and surrounded by businesses. The room was modern and stylish, featuring updated furnishings and amenities such as a fridge.

The room was updated and cosy with comfortable beds and a refrigerator, a microwave and climate control etc. The location was decent, within walking distance of Victoria Park. All the staffs were attentive and responsive.

Marvellous location, standard sized, new-fashioned room. Had clean climate control, multi-channel television and a mini-fridge. Location close to common areas, market and the other tower of the building which is removed from the party area.

It was with a bathtub.

Updated rooms equipped with a fridge and microwave make it easy to store and heat up your leftovers or snacks on the go! 🍴

Excellent !!!!!! The hotel is well managed the comfort of the guests are top priority. I felt the staff were helpful and eager to please. The restaurant staff went around to the tables to se if all was good....KUDOS to them .....The hotel was spotless!!I will stay there again.. Dr. Bourgeois

I have stayed at the Delta Kitchener many times, the stay is always nice, the food is good and the service is excellent.

This stay was very different from my previous one a few months ago, the menu has shrunk considerably, I have to pay for parking and the complimentary breakfast is no longer available. These were some of the "perks" of staying at this hotel, which will no longer be my first choice when staying in Kitchener.

Overall clean place with very amiable and genuinely helpful staff. Lovely bar on-site.- Nice size and well-equipped room with a fan, microwave, and fridge.- Good food for delicious and incredible breakfast.I had a totally pleasant stay on both nights at Crowne Plaza Kitchener-Waterloo. The hotel was clean and the staff were genuinely helpful and friendly. I enjoyed the hotel's lovely on-site bar and found my room to be spacious and well-equipped with convenient amenities. the breakfast served was delicious with a variety of options available.

my room included a flat-screen tv with satellite channels, a microwave oven and a fridge.

The bed was so comfortable I slept just like I was at home. I could adjust the temperature of my room - it was too warm. The bathtub was also luxurious.

The only frustration was trying to get the clock alarm and clock setting to work. Front desk told me that maintainance staff would need to take the back off the clock to set the time.

This venue has a stylish and quite tidy vibe, plus the staff are really friendly and willing to help out 🌟. The manager here is supposed to follow up with guests, adding an extra layer of service.

The restaurant was a pleasant surprise. I was most pleased with the quality of the food and the serving size. Service was very slow but the good food made up for all that.

My stay at the Delta Kitchener was abhorrent. The guests (over 8people) in the room next to me pounded on my door until 4am when the police finally came to remove them. No one at the front desk acknowledged my dilemma or offered to move me to another room despite my phone calls to the front desk. At the checkout time I was still charged a full rate for my room despite the conditions and obvious lack of sleep and comfort. I have meetings scheduled monthly in Kitchener and have decided that it is best to commute back and forth to Toronto rather than run the risk of a no-class, small town mentality of service. ABSOLUTELY APPAULING!!!!!!!!!!!!!! Your complaint procedure makes it cumbersome to complete and is obviously in place to ignore real issues such as the situation that I experienced. I followed their 'in-house' procedure and I have still to hear from anyone despite their promises to do so. I am running a training program in Kitchener for 50individuals and we are now looking to set them up in alternate hotel.